Frequently Asked Questions

Are flights regularly scheduled flights or is there only a flight when others want to travel to and from the same destinations?

The air carriers we represent provide both proposed/scheduled service and charter service.  Flights become "scheduled" after the first passenger books a seat on a "proposed" flight.

Are 6 passengers the maximum on a flight?

Yes. The aircraft are configured for six passengers to fly in business class comfort.  For overnight trips or day trips where luggage is required, 5 passengers can fly in total comfort.

Will the aircraft wait on the ground while I attend a business meeting before returning or traveling on to another destination?

Yes, if the flight has been chartered. See our Charter page for details. If you are traveling to one of our featured route cities, "planned" departure times will be posted.

Can I take my pet with me?

Yes, if you have chartered the entire plane. All pets must travel in an approved pet carrier. Call for specific information on approved pet carriers.

Can I travel anywhere in the US or Canada?

Not at this time.  Our carriers currently serve over 400 plus airports in the Southeast, but are expanding rapidly.  Please let us know what cities you would like our carriers to serve by submitting feedback through our online contact form. 

How do I make reservations?

To make reservations, visit our website at www.ArriveAir.com or call toll-free (800) 821-1724.

What about safety?

Our carriers are required to comply with the same FAA safety requirements as imposed on all airlines for pilots and aircraft.

What about security?

We conform to the standards established by the FAA. You will be required to provide a photo ID such as a driver's license.

What about baggage?

With a 4 passenger trip, each passenger is allowed 30 pounds of baggage. This includes all purses, bags or items considered carry-on. Excess baggage is subject to a fee of $1.00 US per pound and will be transported on space available basis only. Kennels, Surf Boards, Golf Clubs, Scuba Diving Gear, Fishing Polls, etc. are subjected to additional charge and will be transported point to point on space available basis only. Excess baggage requires advance notification.  Please click here to see Terms and Conditions for the Travel Policy and Contract of Carriage.

What are the benefits of chartering a special trip through Arrive Air?

1) TIME SAVINGS - Chartering an aircraft not only reduces flight time by providing point-to-point service, it decreases travel time because we are able to utilize smaller airports closer to the final destinations.

2) FLEXIBILITY - Fly where you want, when you want with the ability to change your itinerary as your business dictates.

3) CONVENIENCE – Two hours in heavy traffic followed by another thirty stressful minutes in line waiting to check-in with a final dash to the gate before the flight closes. Not exactly the best preparation for a critical business meeting. There is an alternative. A short drive to the local airport arriving minutes before departure met by the pilot and escorted straight to the aircraft.

4) COST - When you consider the value of your time spent away from the office combined with the inconvenience and discomfort of using a busy airport or the eight hours of driving time along with hotel bills and meals, it soon becomes clear that a private chartered aircraft is indeed a cost effective and efficient business tool.